Frequently Asked Questions

Everything you need to know about comfort and care for your home.

What materials are used in your pillows?

We use a variety of high-quality materials including hypoallergenic memory foam, organic cotton covers, and premium down-alternative fills to ensure maximum comfort and durability.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Do you offer a sleep trial or return policy?

Yes! We offer a 30-night comfort guarantee. If you are not completely satisfied with your pillow, you can return it within 30 days for a full refund or exchange.

How do I clean and care for my Pillow Home products?

Most of our pillows come with removable, machine-washable covers. We recommend washing covers on a gentle cycle with cold water and air drying to maintain fabric integrity.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to more international locations in the near future.